Lesson 6: Practical Support and Advice Around Transparency Reporting

Summary: Contents & Main Points of this Chapter

  • Transparency reports enable HSPs to publicly communicate how their values are being upheld on the platform, as well as actions taken against prohibited and illegal content and conduct.
  • Transparency reports are an important tool for taking public responsibility and demonstrating credibility and trustworthiness.
  • Different laws, including the TCO Regulation, explicitly require transparency reporting.
  • When preparing transparency reports, it is advisable to proceed systematically before, during and after the process by following specific steps.
  • The TCO Regulation requires HSPs that are exposed to or have taken action against terrorist content to publish an annual transparency report on their activities in relation to terrorist content. The report must include certain essential figures and information, such as the number of pieces of content removed. The report must be published by March 1 of the following year at the latest (TCO Regulation, Art. 7.2).