Flagging content through automated tools or reporting by individual users is the first step in drawing attention to suspicious, potentially dangerous content. Subsequently, however, review by human moderators is usually necessary until a final decision on the action to be taken is reached. These moderators should (1) be well-versed in the regulations applicable to the platform, (2) be able to differentiate prohibited content from material that engages the right to freedom of expression, and (3) have precise knowledge of different moderation options on the platform. It is important that human moderators are constantly trained on terrorist online strategies, but no less important from an ethical perspective that they are counselled in the psychological effects of dealing with problematic content
2d. Assignment of and review by human moderators
September 1, 2023
user